There is no doubt ERP platforms have elevated the employee and employer experience for managing complexity in an endless sea of change. BenefitCenter captures the next evolution in benefits administration with specialty service offerings that go beyond the capabilities of standard ERP benefits modules to enhance any ERP deployment. This flexible, high tech, high touch platform incorporates state of the art benefit offerings with personalized call center services, ensuring your organization can realize the goals of your benefit strategy while receiving tailored support and connectivity, improving both efficiency and employee satisfaction across the board.

Carrier Access Partner Platform
Carrier Access Partner Platform (CAPP) allows insurance carriers to offer their most robust product offerings to their ERP customers in a premiere, high tech, high touch environment to maximize value and visibility to each employee’s benefit portfolio with no additional impact to the HR department.

AI Solutions
A state-of-the-art AI experience solely trained on each employer’s specific employee handbook, employment guidelines, and benefits offerings is available 24/7 to answer any question. In those times when you just want to talk to someone, a highly trained call center staffed by licensed professionals provide assistance and guidance to employees to walk through the most difficult of circumstances.

Specialty Benefits Administration
Some industries lend themselves to more complexity than a typical ERP or benefit administration system can handle. BenefitCenter offers a versatile and robust benefit administration platform capable of handling the most complex employers in the most dynamic industries. Benefit strategies requiring complex benefit structures to meet ACA legislation requirements are handled with ease.

Reduced administrative burden on HR departments
Integrating any one or all of BenefitCenter’s offering can automate routine tasks; employee enrollment, plan changes, ok benefits queries, lightening HR's load. This automation streamlines benefits administration, allowing HR personnel to focus more on fostering employee well-being and strategic growth, rather than the complexities of benefits management.

Substantial Cost Savings
Significantly reduce initial ERP implementation costs by offering a ready-to-integrate solution, thus eliminating costly customizations for complex benefits administration. Organizations also enjoy reduced operational costs, thanks to the platform's adaptability to annual plan changes, minimizing open enrollment expenses.

Frequently Asked Questions

BenefitCenter is our company's flagship offering, designed as a comprehensive benefits management solution that goes beyond the capabilities of standard ERP benefits modules. It is an advanced platform that provides robust benefits administration, dedicated support services, seamless carrier integration, and substantial cost savings for organizations.

BenefitCenter is designed to integrate seamlessly with existing ERP systems. It leverages direct connections and advanced integration technology to facilitate efficient data exchange between the BenefitCenter platform and your organization's ERP system, ensuring a smooth flow of information and minimizing manual intervention.

BenefitCenter is a versatile platform capable of handling a wide range of benefit structures, including complex ones. It offers a high degree of customization and flexibility, allowing organizations to tailor the platform to their specific benefit offerings and requirements.

Yes, BenefitCenter is specifically designed to manage complex benefit structures with ease. Its robust architecture and advanced capabilities make it well-equipped to handle intricate benefit plans, rules, and configurations without compromising on efficiency or accuracy.

BenefitCenter comes with dedicated support services, including a call center staffed by licensed professionals. These support services provide assistance and guidance to both HR teams and employees, ensuring all benefit-related queries and concerns are addressed effectively and knowledgeably.

BenefitCenter follows industry-standard practices and regulations to ensure the protection of sensitive employee and benefits data.

BenefitCenter offers mobile access capabilities across multiple devices

BenefitCenter offers substantial cost savings for organizations over a benefits implementation in an ERP platform.

  • Significantly reduces initial ERP implementation costs by providing a ready-to-integrate solution, eliminating the need for costly customizations and integrations for complex benefits administration. From our experience, customer can expect a savings of 40%+ over initial implementation costs.
  • Reduces operational costs by adapting seamlessly to annual plan changes, minimizing expenses associated with open enrollment periods. From our experience, customers can expect a savings of 20%+ over the life of contract.
  • Reduces the overall administrative burden on HR departments, resulting in cost savings through increased efficiency and productivity.

BenefitCenter reduces the administrative burden on HR departments in several ways:

  • Automates routine tasks such as enrolling new employees, managing plan changes, and fielding benefits queries, streamlining the benefits administration process.
  • Provides dedicated support services, including a call center staffed by licensed professionals, reducing the workload on HR teams by handling benefits-related inquiries and concerns.
  • Offers seamless carrier integration, minimizing manual efforts required for data exchange and management.

By automating and simplifying various aspects of benefits administration, BenefitCenter enables HR departments to focus more on strategic initiatives and employee well-being rather than being bogged down by administrative tasks.

BenefitCenter offers extensive reporting and analytics functionalities to provide insights into benefits usage, trends, and other relevant data.

BenefitHarborAI follows a structured approach to ensure a smooth and successful implementation. This will involve steps such as:

  1. Initial consultation and requirements gathering
  2. System configuration and customization (if applicable)
  3. Data migration and integration with existing ERP systems
  4. User training and knowledge transfer
  5. Testing and quality assurance
  6. Go-live and post-implementation support

BenefitCenter can only provide benefits administration for US based employees.

Customization capabilities include:

  1. Configuring benefit plans, rules, and eligibility criteria
  2. Customizing workflows and approval processes
  3. Tailoring user interfaces and employee self-service portals
  4. Integrating with third-party systems or data sources
  5. Creating custom reports and analytics

BenefitCenter offers features and functionalities specifically designed to streamline the open enrollment process, such as:

  1. Automated communication and notification systems for employees
  2. Self-service portals for employees to review and select benefit options
  3. Integration with carriers and providers for efficient data exchange
  4. Automated enrollment and plan update processes
  5. Reporting and tracking capabilities for open enrollment activities

Key differentiators:

  1. Comprehensive solution beyond standard ERP benefits modules
  2. Dedicated support services with a call center staffed by licensed professionals
  3. Seamless carrier integration capabilities
  4. Substantial cost savings through reduced implementation and operational costs
  5. Reduced administrative burden on HR departments through automation
  6. Ability to handle complex benefit structures with high customization and flexibility

Customers can expect the following savings:

  1. Customers can expect a saving of 40%+ over their Benefit Administration initial implementation cost.
  2. Adopting BenefitCenter reduces operational costs by adapting seamlessly to annual plan changes, minimizing expenses associated with open enrollment periods. Customers can expect a saving of 20%+ over their Benefit Administration open enrollment cost.

To obtain a more precise estimate of potential cost savings for your organization, it is recommended to consult with our company's representatives and provide them with details about your current ERP system, benefit structures, and specific requirements. They should be able to provide a more accurate cost analysis and savings projection based on your unique circumstances.